Accept Terms & Conditions
Before entering the online store www.tzatzadakis-eidiraptikis.gr and browsing our Website, we invite you to consult the following "Terms and Conditions of Use", which apply specifically to the use of www.tzatzadakis-eidiraptikis.gr and apply to the whole of the content and for what is generally included in the pages of our website. Any access on your part to the material that you will find on the Website www.tzatzadakis-eidiraptikis.gr and any use of it are subject to these "Terms and Conditions of Use".
Our company considers that the users / visitors of our website www.tzatzadakis-eidiraptikis.gr, have read these "Terms and Conditions of Use" and have accepted them unconditionally. Therefore, if you choose to visit or use our Website www.tzatzadakis-eidiraptikis.gr, you prove that you have read, understood and are fully and unconditionally in accordance with its "Terms and Conditions of Use", which apply to all content, pages, graphics, images, photos, and files contained therein. Please note that you must read the following "Terms and Conditions of Use" carefully before visiting or using the pages and services of our website and in case you do not agree, you must not use our Website. Otherwise it is presumed that you accept them and give your consent.
Copyright
The entire content / material of the Website www.tzatzadakis-eidiraptikis.gr, including the logo, the texts, the graphics, the code, the icons, photos, software, products, services provided and generally any kind of files, is the subject of its exclusive intellectual property. www.tzatzadakis-eidiraptikis.gr, which is protected and governed by Greek, European (Community) and international laws on trademarks and intellectual property and is available to visitors / users only for strictly personal use.
No part of this site may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, without the prior written permission of , the "download", translation, modification in any way, in part or in summary of the content / material presented in any section of the pages of www.tzatzadakis-eidiraptikis.gr, without his prior written permission, as their sole creator .
In addition, your access to this Website must not be construed as granting, consequently, final or otherwise, any license or right to use any symbols, logo, images, representations appearing on this Website, without the prior written consent of www. tzatzadakis-eidiraptikis.gr
Otherwise, liability is charged in accordance with Law 2121/93 and the rules of Community and international law in force in Greece.
By accessing this Website you agree to be bound by the above copyright laws.
Scope of the Website
The Website www.tzatzadakis-eidiraptikis.gr has been designed in order to be a source of information, exposure and distribution of products to internet users at no charge, in addition to the applicable telecommunications and connection fees.
The Website www.tzatzadakis-eidiraptikis.gr and its contents are in accordance with Greek law. The law of other countries may be different. Any offer of a product or service through this Website in countries where it may be prohibited, is considered non-existent.
Minors
The use of the Website by persons who have not reached the age of 18 or do not have the legal capacity required by law is prohibited.
Security of Personal Data and Transactions
Our company, taking the security of personal data in online transactions as an important issue, respects the protection of the personal data of the users of its Website. In all transactions carried out through www.tzatzadakis-eidiraptikis.gr, the principles of personal data protection are precisely applied, provided by the International and European law that regulates issues related to e-commerce (Directive 2000/31 / EC, PD 131/2003), as well as by the Law on Consumer Protection (Law 2251/1994) which regulates issues related to distance selling and the relevant provisions of the Greek law (Law 2472/1997) for the protection of the individual and the protection of personal data as supplemented by the decisions of the Chairman of the Committee for Personal Data Protection, the P.D. 207/1998, 79/2000, article 8 of Law 2819/2000 and of European law with the directives 95/46 / EC and 97/66 / EC.
You do not need to give us any personal information if you simply browse our Website. A necessary condition, however, for the commencement of the conciliation between us is the disclosure by you of some of your personal information. When you register at www.tzatzadakis-eidiraptikis.gr, and further in case you want to order a product you must provide us with the following information: username, your full name, your email address (e-mail) , your full address, and your landline and / or mobile phone number.
Www.tzatzadakis-eidiraptikis.gr expressly states that the personal information requested by users and submitted with each order is treated as confidential information, is not disclosed for any reason to anyone other than the company, preserves their personal character and never with in no way discloses, discloses, discloses or exchanges your personal data and information that you submit to any third party.
This information is requested and used by us exclusively for the purpose of facilitating transactions, processing and processing of customer-user orders, direct and effective communication with our store, or the promotion of informative emails (newsletters) of www.tzatzadakis-eidiraptikis. gr as well as for the sending of orders.
In case of submission of false data, www.tzatzadakis-eidiraptikis.gr has the ability to delete the user and terminate his cooperation with the Website.
During the payment process with "Credit or debit card via" "you are transferred to the secure transaction environment of Piraeus. In this transaction environment you will need to fill in the relevant information to make your payment. At no stage of the process does our business come into contact with this information, such as credit card number, expiration date, etc. Our company is not going to store any such information on any of its computers and is therefore in no way responsible if any third party uses your credit card fraudulently or incorrectly.
As users of www.tzatzadakis-eidiraptikis.gr you can at any time wish to make changes to your personal information, to check their correctness, to correct or complete them, as well as to request their final deletion from our files , submitting a relevant request by sending an e-mail to [email protected].
Any communication or other material that you send us via the internet or address to the Website www.tzatzadakis-eidiraptikis.gr by e-mail (e-mail) or otherwise, such as questions, comments, suggestions and the like, our company will will treat them as non-confidential, and will have no obligation to provide such information.
Our company is free to use any idea, concept, know-how or technique contained in this type of communication for any purpose, including as an indication of the promotion of the products offered through the internet.
We have the right, however, to control and prevent the publication of material or content of communication that is illegal, threatening, defamatory, offensive, extortionate, or anything else that could be outlawed, legally liable or otherwise in violation of the law. In case communication material or content such as the above come to our notice we have the right to remove it without notice or any other wording.
Product Description
Our company strives to be as accurate, complete and detailed as possible the description and description of the essential features of the products available for sale through its Website. However, it does not guarantee any typographical, numerical or visual errors that may appear on the Website. In case, for any reason, the listed description of a product does not cover you, please contact us, in order to solve any of your questions and to serve you in the best possible way. The company reserves the right to modify the description of its products without prior notice. Any such modification will be valid from its appearance on the Website of the company www.tzatzadakis-eidiraptikis.gr. On our website www.tzatzadakis-eidiraptikis.gr you will find ready-made products but also products that are available only upon order and are noted in their description.
Color palette of products
Some products may have a slight deviation in color tone from tile hue.
Pricing
The price of each product is listed on the page of each product. Prices include 24% VAT. The company reserves the right to adjust the prices without notice. The prices of all products sold on the Company's Website www.tzatzadakis-eidiraptikis.gr are retail prices in the euro currency. The final cost of each order will be calculated after adding to the retail price of each product the shipping and cash on delivery costs if this is chosen as a method of payment, the amount of which our customers can be informed before submitting their order in the relevant section of www. tzatzadakis-eidiraptikis.gr "shipping methods and costs". The shipping costs calculated in the shopping cart in the final payment amount during the electronic ordering process are for parcels weighing up to 2 kg of actual or volumetric weight according to the measurements of the courier company, which cooperates with our company. In case the package of the customer's order exceeds 2 kg weight (volumetric or real) you will inform by phone and electronically about the extra charge, before it is sent or the customer makes a bank deposit for its payment or payment by card. Only after telephone or electronic via email customer consent for the final payment amount to the company will the order be accepted as valid and the company will send it.
In case the customer's order is up to 2 kg of actual or volumetric weight, the price charged to the customer is valid at the time of his online order and the order will be accepted as valid by the company. In this case, the company will inform the customer by phone or electronically via email about the confirmation of his order and the start of its shipment. The company reserves the right to contact the customer in the contact details that he has posted on the company's website www.tzatzadakis-eidiraptikis.gr for any clarifications regarding his order.
The company reserves the right to modify the prices of its products, the terms and conditions of transactions made through its online store, at any time and without prior notice. However, any such modification will not affect the orders already shipped, which have been accepted by the company. The transaction will be considered completed only after the sending of a written electronic confirmation by the company. It is noted that the company may withdraw and not fulfill an order, without justification, while in this case the price that may have already been collected will be refunded.
Products by Length
For products that are sold by the meter, the initial price is for half a meter.
Payment methods
For the convenience and service of all those who wish to make product purchases through our Website www.tzatzadakis-eidiraptikis.gr, the company has the following alternative payment methods:
Cash on delivery upon receipt of the order at your place. For orders over € 200, cash on delivery can not be used as a method of payment.
Payment of your order at the headquarters of our company 261 Korinthou Patra, if you choose to pick up from there the products you bought
Payment by deposit in a bank account and sending by e-mail the deposit receipt
By online payment by credit or debit card (master card, visa, visa electron, maestro, Diners) through the bank
Www.tzatzadakis-eidiraptikis.gr undertakes orders for personalized gifts and special custom made orders after consultation and communication with the customer. These orders require a discount at a bank account or at the cashier of our store or by credit and debit card. In case of cancellation of a special order or order of a personalized product, the money is not refundable. Returns of products resulting from such orders will not be accepted, unless there is a defect and a replacement is made. The order of a personalized gift or a custom made order is calculated from the moment its payment is confirmed.
There are detailed instructions in the relevant section of the Company Website www.tzatzadakis-eidiraptikis.gr "payment methods".
Shipping Products
The products will be sent to the address designated by the respective customer when submitting his order, in case of incorrect information our company does not bear any responsibility for non-delivery. The company cooperates with a courier company in order to ensure the safe and fast shipment of products. Shipping costs will be borne by the customers of the company, who will be informed about the exact cost of each shipment before the start. Our company makes every effort to send the products to its customers within the time described in the section "shipping methods and costs". However, in case of delay of the courier company (courier) or for any reason, the company does not acknowledge the existence of any liability.
The finished products are delivered to the courier company in 1-3 working days. If the stock in a product is exhausted, the shipment will be made from 3 to 7 working days. For personalized orders or special constructions, the shipping times indicated on the respective product apply and communication with the customer always precedes. For bulk orders, contact the customer to agree on the method and cost of transport
The deliveries of the products are made through the courier companies that we cooperate with after the confirmation of your order. In order to complete the provision of the Service, the customer consents to the disclosure of the necessary information to the courier company (name, address, telephone), in order to complete the delivery.
Once the order arrives at the receiving address, a signature will be requested in order to be delivered.
If the order arrives at its destination and there is no person to pick it up, then the partner courier company leaves a notice to contact you to make another attempt, the next business day, and deliver the order. In case there is still no one to pick up the parcel, it stays at the courier branch for a few days and then returns it to us. You can of course ask to receive your order from the specific courier branch yourself, after first notifying the person in charge of the branch.
Risk of Product Damage or Destruction
The shipped products are covered by insurance in accordance with the terms of insurance of the courier company (courier) with which we work, for damage or loss during transport. The validity of this security ceases to exist from the moment of delivery of the product to the customer.
Order cancellation
You can cancel your order
If your online or telephone order has been completed but the product has not been shipped yet you can contact us at 2610 27 73 90 or via e-mail [email protected] to notify us of your request and proceed with the cancellation of your order
After receiving the product, contact us at 2610 27 73 90 or via e-mail [email protected] to inform us of the reason you wish to cancel your order. We will inform you immediately about all your options.
In case of cancellation of a special custom made order, products in measures or order of a personalized product, no refund will be given.
Product Returns and Changes
You have the right to exchange a product for a product of equal or greater value or to return a product without justification and at no cost within 10 calendar days from the day of receipt.
To avoid your own inconvenience, we would recommend you to pay attention at the time of receipt of your order the condition of the product sold and its packaging intact, in order to identify any obvious defects, broken product, defective product, etc.
The deadline for exercising the right of return or change starts from the date of receipt of the order by the customer.
In order for the return or change to be accepted, the original or a copy of the purchase document must be presented.
You can notify us in writing by email at [email protected] with your request.
For changes: "Product change request" stating date / purchase document number / electronic order number / product change / new product / name and contact details.
For returns: "Product Refund Request" stating date / number of purchase document and shipping note, product description / name / contact details and account number for the refund. For a refund request, the money will be returned by deposit in a bank account that the customer will notify the company and their return will be made within 14 days from the day of receipt of the product by our company and notification of the bank account by the customer.
Alternatively you can bring the product for change or return to our store and make the change or return on the spot. Proof of purchase is required.
Changes and returns of products that have been sold through the Website of our company www.tzatzadakis-eidiraptikis.gr or by phone are provided in the following cases:
1. In case of incorrect shipment of product or shipment of defective product, which will be due to the company, the customer will have the right to return the product within fourteen (14) calendar days from its receipt. The product must not have been used and its original contents must be included. In this case, the return costs will be borne by the company. If you wish, the company can change and replace the product at its own expense, if of course it is in stock, alternatively the price will be refunded to you by deposit in a bank account. For a refund request, the money will be returned by deposit in a bank account that the customer will notify the company and their return will be made within 10 days from the day of receipt of the product by our company and notification of the bank account by the customer.
2. In case for any reason you want to change a product and buy something else, of equal or greater value, the change in this case can be made within fourteen (14) days of receipt and shipping costs are borne by the customer . For your wish to change the products you bought from our online store, you must first contact the store by phone and notify us in writing by email at [email protected] or by completing the special form that you will place in the package. We send you a written approval of the change via e-mail after we first receive and check the status of the products. The products must be in their original condition, not used, their packaging must be closed and properly packaged so that they are not damaged on return, include the original contents and a copy of the purchase document together with the consignment note. Alternatively you can bring the product to change in our laboratory and make the change on the spot. Proof of purchase is required.
3. In another case, the customer also has the right to withdraw unjustifiably and return a product within fourteen (14) days of receipt, in accordance with the provisions of the Law on Consumer Protection (article 4 L.2251 / 1994) and to refund the product purchase money. For a refund request, the money will be returned by deposit in a bank account that the customer will notify the company and their return will be made within 10 days from the day of receipt of the product by our company and notification of the bank account by the customer. In this case, the return costs will be borne by the customer and the amount to be returned refers to the retail price of the products purchased through the Website of our company www.tzatzadakis-eidiraptikis.gr or by phone according to the purchase document. Shipping costs are not refundable.
For your desire to return the products you bought from our online store you must first contact the store by phone and notify us in writing by email at [email protected] within fourteen (14) days of receipt of the products . We send you a written return approval via e-mail after we first receive and check the status of the products. The products must be in their original condition, not used, their packaging must be closed and properly packaged so that it is not damaged on return and includes the original contents and the purchase document together with the consignment note. Alternatively, a refund can be made at the cash register of our company in the laboratory with the necessary proof of purchase.
In the above cases, the customer will be responsible for the loss or deterioration of the products until their return to the company. Therefore, we recommend that returns be made using courier services.
Changes and returns of products that come from special custom made orders, items in measure or orders of personalized product that have been made to the customer's order and according to his preferences are not accepted, except in case there is a defect where it is replaced. product. In case of cancellation of a special order or order of a personalized product, no refund will be given.
The address to which the products must be sent for return or exchange is:
Sewing Supplies Tzatzadakis
Corinthου 261
Patras
Third party websites and links
For the sole purpose of facilitating the access of visitors / users to our Website www.tzatzadakis-eidiraptikis.gr, www.tzatzadakis-eidiraptikis.gr may include links or references to other websites owned or managed by third parties, which are managed by third parties The responsibility and control regarding the availability, the content, the data protection policy, the quality and completeness of their services, does not belong, as is understandable, to our company.
Any reference to a third party website through a link located on our Website www.tzatzadakis-eidiraptikis.gr, in no way means that our company approves, accepts or recommends unreservedly the content or the websites of third parties.
Our company does not guarantee or give any promise for the accuracy, up-to-dateness or completeness of the information contained in these websites and does not bear any responsibility for any damage or loss caused by their use, content or information contained to them, as the visitor has access to them at his own risk.
Internet Disclaimer and Disclaimer
Our company makes every effort, as far as possible, to include in the Website of www.tzatzadakis-eidiraptikis.gr as accurate, clear and reliable information as possible, as well as to display as accurately as possible the products available by viewing photos, descriptions and more specific comments. However, it makes no warranties or warranties as to the accuracy, timeliness, timeliness or completeness of its Website, as well as the illustrations and descriptions or other information contained therein or made available to it.
Content and services are provided "as is", without any express or implied warranty, express or implied.
The company does not give any explicit or implicit guarantee, nor does it promise the suitability of its marketing items for a specific purpose. In addition, the company, in good faith, does not commit and does not bear any responsibility in case of typographical, numerical and display errors of the products, as well as in case of unavailability of some of the products posted on the Website of www.tzatzadakis-eidiraptikis.gr.
The visitor / user assumes the entire responsibility and any risk that may arise from the access and use of the Website. Neither the company nor any party that participated in the creation, design or disposal of the Website www.tzatzadakis-eidiraptikis.gr, will bear responsibility and obligation of restoration and compensation for any damage to the visitor / user, including indicative of any direct, indirect , incidental, ancillary, positive or detrimental (which may, but may not be limited to, loss of profits, programs, data, lost profits, pecuniary satisfaction, etc.) or other damage and non-pecuniary damage resulting from any access, operation or not, use or inability to use this Website, due to any inability to provide services / information available from it or due to any unauthorized interference of third parties in products / services / information available through it.
Also, in no case does the company bear any responsibility, nor any obligation to restore or compensate on its part, for damage caused by even the slightest negligence of any of its employees or added or by any error or omission in the content of this Website, unless it is proven that the omission is due to the deceit of the management of the company with the intention of causing harm to a specific user. Exclusion of liability also includes causing any damage from the transmission of a virus to the electronic equipment of the user, who is responsible for protecting his system.
We make every effort to ensure the proper functioning of our Website, but in no case do we guarantee that the operations of this or that server will be uninterrupted or without any error, free of viruses and similar elements, whether it is our Website, or for some other Websites or servers through which the content of our Website is transmitted.
Exclusion of tips
Anything provided to users / visitors through our Website is in no way, directly or indirectly, an encouragement, advice or prompt to perform any action but it is at the discretion of users / visitors to evaluate that it is provided to them and to act on the basis of their private will, excluding any of our responsibility.
Applicable Law - Jurisdiction
The above "Terms and Conditions of Use" of www.tzatzadakis-eidiraptikis.gr, as well as the use of this Website are governed by and supplemented by the applicable provisions of Greek Law, the directives and Regulations of European Law and the relevant International Treaties, which are applicable to agreements made and executed in Greece. They are interpreted on the basis of the rules of good faith, transactional ethics and the economic and social purpose of the right.
The Courts of Athens are competent with exclusive jurisdiction for the resolution of any resulting dispute related to this Website.
General Terms and Conditions of Use
If any of the above "Terms and Conditions of Use" is deemed illegal, invalid or unenforceable, this term automatically ceases to be valid and is removed from the present and will be considered as not written, but without affecting the validity and validity of the remaining terms.
Modification of the terms
The company www.tzatzadakis-eidiraptikis.gr reserves the right at any time to unilaterally modify or renew any or all of the above "Terms and Conditions of Use", informing this text of any change or addition to the terms. Any modification is valid by simply posting them on the Company's Website www.tzatzadakis-eidiraptikis.gr and users will be deemed to have been notified and to be bound by the changes once they appear on this Website.
Furthermore, the company www.tzatzadakis-eidiraptikis.gr reserves the right to modify or delete content / material of the Website www.tzatzadakis-eidiraptikis.gr, to change, improve or upgrade it and its related products and services, to suspend or to suspend for a short or long period all or part of it, at any time and whenever deemed necessary, at its sole discretion and without prior notice
You agree as a visitor / user to regularly check the terms and conditions of use of the Website www.tzatzadakis-eidiraptikis.gr in order to be informed of any modifications. Your further use and browsing of this Website, even after any changes, implies your explicit and unconditional acceptance, consent and consent to the modified terms of use. In case you do not agree with the new terms you should stop using the services of the Website www.tzatzadakis-eidiraptikis.gr.
Obligations of visitor / user
The visitor / user of our Website must, on the one hand, comply with the rules and provisions of Greek, European and International Law and the relevant legislation governing telecommunications, and on the other hand must refrain from any illegal and unethical use. content and services of our Website. He must also behave politely, politely and discreetly during his visit and use of our Website.
Any damage caused to our Website or the Network in general resulting from the misuse or improper use of the relevant services by the user / visitor falls within the scope of his sole responsibility.
Compensation
The user agrees to compensate, defend and keep intact the company, its suppliers, as well as its third parties from any loss, expense, loss and cost, including the reasonable remuneration of its Legal Advisers, which will result from any breach. of the "Terms and Conditions of Use" of the Website by the user.